Game force minimizes and cannot open again

Support
#1

What happened:

The game (randomly) flashes and minimizes itself. Any attempt to re-open the game only results in me being able to see the sword mouse icon but my desktop stays in front of me. I have to force close the game before I can do anything else at this point. This happens constantly in both Windowed and Fullscreen mode.

My specs: GTX 980, I7-4790K, 16GB Ram, on SSD Drive.

What was SUPPOSED to happen:

I was supposed to enjoy playing the game without fear of it crashing.

Steps to reproduce this issue:

  1. Start the Game
  2. Play the Game for a length of time
  3. Get a good role (jk)

Thank You for any help. I will try and take a pic next time it happens. (There is no crash report as the game “minimizes”)

#2

Have you tried verifying your local files? Maybe something’s missing. Logs might be useful as well, if the game manages to actually log anything.

#3

As Try said and showed how, Logs might be useful but You might need to Validate your files.
https://imgur.com/nKT8GZK.png

#4

Thank you everyone so far.
When I verified the files it stated that all files had been successfully validated (to my understanding this meant nothing was missing).

Edit: Posted Logs below:

#5

Just happened again.

I just uploaded my text file to my mediafire account this time.

https://www.mediafire.com/file/3utrjs3l930h591/output_log.txt

I notice that this log has an interesting thing constantly written throughout the end.

d3d11: attempt to lock null buffer

Wonder what that is. Thanks.

#6

@Ă­42-Xblade will have to read them :wink:

#7

Hi there –

This isn’t actually a ToL issue:

https://steamcommunity.com/app/415200/discussions/0/217691032449213266/

Try updating your gfx card and using compatability mode. There are also hints about issues with DirectX - perhaps Google a repair utility.

Alternately, try launching with Vulcan instead of DirectX (there are 2 launch options).

1 Like
#8