Login issue: Servers Time Out

Bug Reports
#1

Every time I try to login, I get a “Login Servers Timed Out” message. It had been the same for several months already, using various networks in various countries. Even the “News&Events” won’t load for me. Steam updates the game as intended.

#2

Do you live in Russia ? That is important question as i heard.

#3

“Do you live in Russia?”

sees Russian Flag

Boi.

#4

Anyone there were bunch off posts about this issue. Unfortunately I can’t find it but I swear there was something about it. :confused:
You can try to report in Thrones Of Lies Discord.

#5

Maybe he is Russian but he is traveling so he is not in Russia :rofl:

#6

Yeah and I would like to say I heard Russia blocked most sites.That can be reason.It was adviced that Russians should use vpn.

#7

I live in France and it’s not working here either.

#8

I think you should join discord and ask the devs.I don’t know answer but prob they do

#9

Do you have the game up to date?

#10

Yeah, Steam updates it regularly.

#11

This is copied from discord, hope this could help you.

[Timed Out @ Login Servers? Can’t matchmake? No lobby stats?]

  1. Live in Russia? Your gov’t may have blocked our game servers: Type ?vpn and stop following these instructions.

  2. Quit out of steam fully. Then run it as administrator.

  3. After launching steam, (assuming you’re using Windows), open CMD and type in the following commands:

ipconfig /release

>> This will release your IP from your router (internet will not work for now)

  1. Type:
ipconfig /renew

>> This will assign a new IP from your router (internet will work)

  1. Type:
ipconfig /flushdns

>> This will flush DNS; helps with an overflow of packets.

Still not working?

Can you connect here? http://portquiz.net:5058/

Can you connect here? https://api.throneoflies.com/ *

^ If you couldn’t connect to either of these, it’s 100% your firewall/network security issue.

Try temporarily disabling your firewall (+other network security) and trying again.

If it works, it means your firewall may be too strong and forgot to click the ‘Allow’ button when you first launched the game.

Are you on campus? Maybe some ports are blocked.

Common (but not all) timeout issues seem to be an issue with your own firewall/network security settings set too high.

Full list of ports here: https://doc.photonengine.com/en/realtime/current/reference/tcp-and-udp-port-numbers

LAST RESORT
> [Windows] download ‘psping’ from Microsoft site: https://docs.microsoft.com/en-us/sysinternals/downloads/psping
> Drag the files into /windows/system32
> Start menu, Run, type psping ns.exitgames.com:80 and send us your results.